Explore How Account Data Is Used
Our Privacy Policy covers information connected with your account, including the contact details you submit, phone verification results, login records, device signals and payment references. We use these details to provide account access, match wallet status and investigate a receipt or transfer question involving DANA, OVO,
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GoPay, QRIS, bank transfer or a virtual account. We may also record preferences and page activity so the privacy controls remain understandable on mobile and desktop. Access and eligibility depends on local law, and our handling may change when a lawful request, security concern or payment
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reconciliation requires it. We do not ask you to send full wallet passwords through a support contact.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.